Survey Reveals: The Top 10 Grocers Dominating America

<img data-document-id="cms/api/amp/video/AA1AijDW" data-reference="video"/> <p> Pop quiz: What’s your go-to grocery store? Admit it; you definitely have one... and an opinion about it too! <em> opinions </em> About why it tops your list. How can anyone resist? You probably visit regularly, so ensuring the smoothest experience is crucial. Even though opinions vary on what matters most, everyone considers these factors. affordability , convenience, customer service, and exclusive items we simply can't do without. Personally, I must confess with slight embarrassment that I often bypass significant discounts at other stores to shop at my preferred location—this speaks volumes about how important it is even during these economically challenging times! </p> <img data-document-id="cms/api/amp/slideshow/AA1AIE9k" data-reference="slideshow"/> <p> Now, you might be questioning whether your favorite grocery store truly stands out as the top choice. Fortunately, a survey conducted by the American Customer Satisfaction Index (ACSI) offers insight into this matter, highlighting which stores rank highest across the nation. most popular grocery store And discover why shoppers adore it so greatly. Continue reading for more information—and perhaps uncover a new favorite spot. </p> <p> <span> <b> Get </b> <b> <i> Reader’s Digest </i> </b> <b> ’s </b> <span> <b> Read Up newsletter </b> </span> <b> For daily updates on shopping news, humorous content, cleaning tips, travel ideas, technology insights, and interesting facts throughout the week. </b> </span> </p> <h2> What methods did the research employ to identify the leading grocery store? </h2> <p> The ACSI Retail and Consumer Shipping Study conducted in 2025 involved 41,850 randomly selected consumers who assessed their most recent interactions with major businesses, such as supermarkets. These participants were reached via email for the study spanning from January through December of 2024. </p> <p> ACSI subsequently examined the feedback to gauge customer satisfaction according to expectations, perceived quality, and perceived value. Every outlet was assigned a customer satisfaction rating ranging from zero to 100 points across 18 different metrics such as store accessibility regarding timing and positioning, the efficacy of their mobile application, and the politeness and assistance provided by employees. The establishment achieving the peak score earned the title of premier grocery retailer for 2025. </p> <h2> Which supermarket took first place? </h2> <p> <img data-document-id="cms/api/amp/image/AA1AIIZn" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1AIIZn.jpg"/> </p> <p> That might be considered a tricky question since the survey did not identify a single leading grocery store in America; instead, it identified two! The ACSI report reveals this information. Trader Joe’s Publix shared the top position with another company, both earning an 84, which was one percent higher than the following supermarket. The ACSI reported that voters particularly praised "the ease of the curbside pick-up process, convenient store timings and placements, as well as superior mobile applications." </p> <p> Some interesting history: Trader Joe’s has dominated this survey in recent years, though it briefly slid into second place last year. Publix, the reigning champ of 2024 (along with Costco and H-E-B), slipped 1 percentage point this year to tie with Trader Joe’s (which remained unchanged in its satisfaction number). But hey, a win’s a win! </p> <h2> What makes these stores so popular? </h2> <p> <img data-document-id="cms/api/amp/image/AA1AIo19" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1AIo19.jpg"/> </p> <p> If you’re a fan, well, you know—but it’s still good to see the reasons why your judgment is excellent. And if you’ve never shopped at these stores or you haven’t really given them a proper chance, here’s a handy cheat sheet that just may make you head to one of them on your next grocery run. </p> <h3 class=""> Trader Joe’s </h3> <p> There’s so much to love about Trader Joe’s, starting with an amazing selection of exclusive private-label products, including its famous Everything but the Bagel Sesame Seasoning Blend, Dark Chocolate Almond Butter Cups (a personal favorite) and one-of-a-kind frozen foods. Trader Joe’s also cares about what its customers think. Case in point: The chain recently hosted its 16th Annual Customer Choice Awards, asking shoppers to chime in with their favorite Trader Joe’s–exclusive products. </p> <p> And then there are the low prices , which can be lowered even further by the coupons in the store’s weekly coupon guide. Customers are also in the know, staying further apprised of deals and all things Trader Joe’s with the store’s Fearless Flyer newsletter and its very own podcast. </p> <p> Workers are also pretty darn happy there, and for good reason. Glassdoor scores are generally positive, indicating it’s a great place to work , and employees get excellent benefits, including medical, dental and vision coverage, not to mention 20% off store items. Of course, happier employees translates to better customer service, especially in this case! </p> <h3 class=""> Publix </h3> <p> Though Publix is found only in the Southeast, its reputation looms large. Again, low prices are a clear draw here, but customers also generally love it for its cleanliness and layout, as well as its courteous staff. One likely reason for the good vibes and the sensible store features? Publix is an employee-owned company—the largest in the United States. Employees get shares of stock in the company after working 1,000 hours in a year, and that personal stake means they’ll go the extra mile to see that Publix succeeds, including by providing excellent customer service. </p> <p> Fans also call out the chain’s exclusive items, including its Pub Subs, which recently gained national fame on social media. These customizable deli sandwiches, made on the store’s fresh-baked daily sub rolls, are a hit, to say the least. Over on TikTok, you’ll find videos of people trying and rating them, with overwhelmingly positive results. Bonus: If an ingredient you want isn’t available at the deli, you can grab it from an aisle to get it put on. It doesn’t get better than that! </p> <h2> What other grocery stores topped the list? </h2> <ol> <li class=""> Trader Joe’s and Publix </li> <li class=""> Sam’s Club (Walmart) </li> <li class=""> Wegmans </li> <li class=""> H-E-B </li> <li class=""> Whole Foods (Amazon) </li> <li class=""> Aldi </li> <li class=""> Costco </li> <li class=""> ShopRite </li> <li class=""> Target </li> </ol> <p> Notably, H-E-B and Costco , which were tied for first place with Publix last year, fell 3 and 4 percentage points, respectively, in this year’s survey. Wegmans <span> moved up one spot from last year’s list </span> , and Target lost two points, landing it in last place. The rest of the stores on the list remained steady year over year. </p> <p> Let’s see if Trader Joe’s and Publix can keep it up for next year and how Costco’s increasingly positive public perception and rising grocery prices will affect the results moving forward. At the very least, Publix can count on at least one Pub Sub purchase in 2025—from me, of course. </p> <h2> Why trust us </h2> <p> At <em> Reader’s Digest </em> , we’re committed to producing high-quality content by writers with expertise and experience in their field in consultation with relevant, qualified experts. We rely on reputable primary sources, including government and professional organizations and academic institutions as well as our writers’ personal experiences where appropriate. We verify all facts and data, back them with credible sourcing and revisit them over time to ensure they remain accurate and up to date. Read more about our team , our contributors and our editorial policies . </p> <p> <strong> Sources: </strong> </p> <ul> <li> ACSI : “Customer Satisfaction with Online Retail Stumbles as Over Two-Thirds of Online Brands See Declines, ACSI Data Show (2024–2025)” </li> <li> Trader Joe’s : “16th Annual Customer Choice Awards Winners” </li> <li> ACSI : “Over 60% of Retailers See Customer Satisfaction Spikes, with Costco, H-E-B, and Publix Leading the Way, ASCI Data Show (2023–2024)” </li> <li> <em> Business Insider </em> : “I went shopping at Publix and saw why Southerners love it so much” </li> <li> CNBC : “From chatty employees to $5 wine: How Trader Joe’s turns customers into fanatics” </li> </ul> <p> <div class="single-card"> <img data-document-id="cms/api/amp/image/AA1AIzWI" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1AIzWI.jpg"/> <p class="single-embeded-card-title"> How Much Costco Employees Make </p> </div> </p> <p> <div class="single-card"> <img data-document-id="cms/api/amp/image/AA1yc6cH" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1yc6cH.jpg"/> <p class="single-embeded-card-title"> Why Costco's Gas Is So Cheap </p> </div> </p> <p> <div class="single-card"> <img data-document-id="cms/api/amp/image/AA1AIvAd" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1AIvAd.jpg"/> <p class="single-embeded-card-title"> Here's Why Costco Opens So Late </p> </div> </p>

Survey Reveals: The Top 10 Grocers Dominating America

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Pop quiz: What’s your go-to grocery store? Admit it; you definitely have one... and an opinion about it too! opinions About why it tops your list. How can anyone resist? You probably visit re…

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Costco Confessions: 20 Items You Can't Miss When Shopping in Bulk

<img data-document-id="cms/api/amp/video/AA1rp9DR" data-reference="video"/> <p> A family unit consisting of either an individual living alone or a duo with one or two offspring might believe that purchasing items in large quantities is solely beneficial for those who have numerous people to nourish. However, amassing supplies can also prove advantageous for such smaller households. <em> anyone </em> to conserve funds, hours, and even cut down on waste. </p> <p> Certainly, your invoice might appear bigger because you're purchasing more items at one time; however, typically, buying in bulk comes with a reduced cost per unit. Additionally, acquiring a substantial quantity of something means you won’t need to visit the store as frequently, produce as much waste from packaging, and maintain ample supplies ready for possible contingencies. </p> <p> However, not all items warrant bulk buying. Many households might find that perishables such as fruits and vegetables could spoil before they get consumed. <strong> Always keepexpiration dates in mind, so you avoid discarding too much food and refrain from making impulsive buys that can send your total bill soaring. </strong> </p> <p> If you're heading to the wholesale store but aren't certain about which items deserve space in your cart, here’s an extensive list of products that are typically worth purchasing in bulk. </p> <h2 class="body-h2"> 1. Nuts </h2> <p> Peanuts are both healthful and adaptable as snacks, though they often come with a higher price tag. Buying them in bulk is a smart choice. If kept in an sealed container within a cool, dry cupboard, nuts will stay fresh for several months. </p> <h2 class="body-h2"> 2. Diapers and wipes </h2> <p> The expenses for diapers and wipes can really accumulate—especially when you have multiple children who aren't toilet trained yet. Fortunately, numerous large wholesale retailers produce their own lines of diapers and wipes, along with offering sought-after options such as Pampers and Huggies. Certain diaper brands, including Honest and Coterie Additionally, they provide bulk subscription services that can be conveniently delivered directly to your doorstep. </p> <h2 class="body-h2"> 3. Paper products </h2> <p> No one enjoys using their well-deserved cash on paper towels and toilet paper However, these items are essentials found in every home. Seek out products that come in multipacks or large roll sets to maximize value for money. Additionally, consider purchasing from warehouse stores as they often provide their own brand options, typically at lower costs compared to well-known brands. </p> <h2 class="body-h2"> 4. Detergent for laundry and dishes </h2> <p> When shopping for laundry and dish detergent , search for brands that provide big packages or consider subscribing to a delivery service such as, Blueland We particularly suggest purchasing liquid detergent in large quantities if you own an appliance that automatically dispenses the solution. </p> <h2 class="body-h2"> 5. Batteries </h2> <p> From toys and flashlights to remotes, many devices at home rely on batteries. Purchasing them in large quantities helps cut costs and guarantees they’re readily available when needed. </p> <img data-document-id="cms/api/amp/image/AA1rpgXg" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1rpgXg.jpg"/> <h2 class="body-h2"> 6. Cooking oil and spray additives </h2> <p> Fortunately, this expensive everyday item at the grocery store is not just highly adaptable but also has great longevity on the shelves. This means you can purchase bulk amounts without worry. olive oil and cooking sprays without fretting about it going to waste. </p> <h2 class="body-h2"> 7. Garbage bags </h2> <p> Keeping an ample supply of these crucial home essentials ensures you won't find yourself rushing to the store unexpectedly when your last bag is in use. You can stock up on regular-sized kitchen trash bags along with smaller versions for restrooms and heavy-duty contractor bags. </p> <h2 class="body-h2"> 8. Toiletries </h2> <p> Body cleanser or soap, along with shampoo and conditioner. toothpaste Are all bathroom supplies available in bulk from warehouse stores or via platforms like Amazon and specific brands' official sites? </p> <h2 class="body-h2"> 9. Pet food </h2> <p> If you have enough room to keep additional supplies, pet food Larger bags, boxes, and bundled cans are ideal choices for pet owners who prefer well-known brands. </p> <h2 class="body-h2"> 10. Supplements </h2> <p> Supplements and vitamins may become expensive swiftly; however, those who purchase bigger amounts upfront tend to save significantly over time—especially when your preferred brand goes on discount. </p> <h2 class="body-h2"> 11. Protein bars </h2> <p> Protein bars Are a handy and easily carried treat that can assist you in maintaining your energy levels all day long. Look out for manufacturers that provide multipacks for greater diversity. </p> <h2 class="body-h2"> 12. Snack packs </h2> <p> Likewise, snack packs—such as small pouches of chips or cookies—are ideal for busy families always on the move. These are also handy for assembling packed lunches. </p> <img data-document-id="cms/api/amp/image/AA1rpckh" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1rpckh.jpg"/> <h2 class="body-h2"> 13. Salt and Pepper </h2> <p> A lot of spices might dull in flavor before you even use them, yet salt and pepper are so adaptable that choosing larger containers makes sense. That way, you will consistently have plenty available. </p> <h2 class="body-h2"> 14. Beverages in bottles or cans </h2> <p> Disregard the six-packs – they're short-lived and often come with unnecessary packaging. When purchasing water, sparkling water, soda, or sport drinks, consider getting a pallet instead, as it provides numerous units in a single package. </p> <h2 class="body-h2"> 15. Vanilla </h2> <p> Vanilla extract is quite expensive, and although you may not use it very frequently, purchasing a larger bottle can save you money in the long run. </p> <h2 class="body-h2"> 16. Cheese </h2> <p> Cube, slice, and shred various types of cheeses as they are essential to keep stocked. Mozzarella sticks also make an excellent choice for hectic households and those who pack lunches regularly. Remember to verify the expiry dates and store any surplus in the freezer until required. </p> <h2 class="body-h2"> 17. Over-the-counter medication </h2> <p> You can purchase painkillers, antihistamines, and first-aid essentials in large quantities, but keep an eye on their expiration dates. However, we do not suggest filling your whole medicine cabinet with bulk purchases. Instead, opt for frequently used items such as febrifuges or non-expiring products like dressings. </p> <h2 class="body-h2"> 18. Office supplies </h2> <p> Pens, paper, and toner cartridges should be prioritized for stockpiling. While supplies such as sticky notes, paper clips, and staples can also be found in bulk, they might only make sense to purchase in larger amounts if your usage of these items is quite extensive. </p> <h2 class="body-h2"> 19. Light bulbs </h2> <p> You can never predict when someone might get burned out. Maintaining a stockpile will not just be helpful during those times, but it'll also ease the financial burden somewhat. </p> <h2 class="body-h2"> 20. Wrapping paper </h2> <p> Save yourself the trouble of rushing to the corner shop before a birthday celebration or festive season by keeping a supply of several large rolls of gift wrap, along with some ribbons and bows. Additionally, consider purchasing an assortment of greeting cards suitable for various occasions. </p> <h2 class="body-h2"> Good Housekeeping's 2023 Top Picks for the Best Bedding: Pillows </h2> <img data-document-id="cms/api/amp/slideshow/AA1cTQn9" data-reference="slideshow"/>

Costco Confessions: 20 Items You Can't Miss When Shopping in Bulk

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A family unit consisting of either an individual living alone or a duo with one or two offspring might believe that purchasing items in large quantities is solely beneficial for those who have numer…

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13 Quirky Finds Unique to Southern Grocery Stores

<p> Load the cart with all your favorites. </p> <img data-document-id="cms/api/amp/image/AA1A6ohP" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1A6ohP.jpg"/> <p> Whenever my sister comes over from California, our first activity is heading to the supermarket as a team. We find ourselves amidst an ocean of buttermilk choices and overflowing shelves of various items. cheese straws , and Cheerwine Let her know: You've returned to the South. </p> <p> A few ultra-local specialties that we can only come across at our neighborhood Food Lion include Carolina Treet and Neese's Additional Sage Country Sausage However, this is a list of items that you can be sure to find in almost any Southern grocery store. </p> <h2> Cheese Straws </h2> <p> Cheese straws aren’t merely found in Southern grocery stores; they form an integral part of what these establishments offer. Disregard the fruits, dairy products, and eggs—take me directly to the snack section instead. Amidst this array of treats, I examine the assortment of cheese straws—which, similar to pimento cheese, serves as a signature offering whose different types can reveal quite a bit about local culture. </p> <p> No two cheese straws are alike, each batch brings fresh excitement. Although you have the option to create them yourself at home, I prefer heading over to an unpredictable Southern grocer to sample something novel. </p> <h2> Buttermilk </h2> <p> It isn’t set in stone, but more often than not, if you search buttermilk In non-Southern regions, you might struggle to find buttermilk in the dairy section. However, in the Southern states, locating this ingredient is effortless, with multiple brands typically available for selection. </p> <p> As we have more choices now, you can opt for either low-fat or whole buttermilk, and all Southern folks understand that using whole buttermilk yields the best results in traditional dishes such as buttermilk biscuits , cornbread , and more. </p> <img data-document-id="cms/api/amp/image/AA1A6fkl" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1A6fkl.jpg"/> <h2> Blue Bell Ice Cream </h2> <p> Blue Bell might be Texas-based , however, you can find it throughout the southern region and at Southern grocery stores. We would suggest trying their traditional chocolate and vanilla flavors for an authentic experience. Ice Cream Cake , however, regional favorites such as Pecan Pralines and Cream and Buttered Pecan are available all year round and cannot be found elsewhere. </p> <h2> The Best Mayonnaise </h2> <p> More than just one or two of our beloved mayonnaise brands can be exclusively found in the Southern region. Naturally, there's Duke’s , initially created in South Carolina, has expanded to be available in numerous grocery stores nationwide. Even niche brands such as Bama (produced by C.F. Sauer, the same firm behind Duke’s distribution), which were once exclusive to the Southern region, have become accessible. Blue Plate Mayonnaise is likewise a beloved local specialty, tracing its roots back to New Orleans. </p> <h2> Sister Schubert’s Dinner Rolls </h2> <p> That's why we have this system in place. Cinnamon Roll Casserole demands for Sister Schubert’s—they’re just the finest frozen rolls available out there. Patricia "Sister" Schubert gained fame for her Parker House rolls , she sold her house, opened a bakery, and finally perfected a recipe for distributing frozen versions more widely. Although Sister Schubert’s rolls are available nationwide in theory, they are practically ubiquitous in most southern supermarkets. </p> <h2> Cheerwine </h2> <p> This rich, fizzy, cherry-flavored cola Has been beloved by North Carolinians since 1917, this drink has spread outside the state but remains quintessentially Carolina. You can spot its distinctive burgundy packaging on store shelves, and it's also available on draft at Southern fast-food joints like Cookout . </p> <h2> Camellia Beans </h2> <p> Located in Texas and grown domestically within the U.S., Camellia Beans serve as a go-to Southern essential for dried beans, lentils, and peas. Although these can be found in numerous regular supermarkets across the country, you'll probably discover a superior variety exclusively at Southern grocery stores. </p> <p> Seek out their red beans, black-eyed peas, and cannellini beans displayed in their recognizable clear packaging—a valuable advantage as it allows you to assess the quality of the beans prior to purchasing. </p> <h2> Self-Rising Cornmeal Mix </h2> <p> Regardless of whether you're quickly preparing something in the skillet or baking muffins, Martha White’s Self-Rising Cornmeal Mix Is among the top choices for speedy cornbread. However, because cornbread isn't as widely enjoyed beyond the southern states, you may struggle to find this specific item except at grocery stores and markets specialized in Southern cuisine. </p> <img data-document-id="cms/api/amp/image/AA1A6m2m" data-reference="image" src="https://img-s-msn-com.akamaized.net/tenant/amp/entityid/AA1A6m2m.jpg"/> <h2> MoonPies </h2> <p> Did you know that MoonPies The story goes that this iconic treat was created by a traveling salesman. Supposedly, after a Kentucky coal miner requested a "snack as large as the moon" from a Chattanooga bakery, their salesman came up with the now-familiar sweet, circular snack. Nothing embodies Southern charm quite like a MoonPie—and you can find these delights almost anywhere groceries are sold. </p> <h2> Steen's Syrup </h2> <p> Steen's produces pure cane syrup and molasses from Abbeville, Louisiana. Its recognizable yellow packaging can be found in most southern grocery stores, but it's increasingly appearing on additional shelves daily. </p> <h2> Pimiento Cheese </h2> <p> Whether you're serving pimiento cheese As an appetizer for dipping or as a spread on sandwiches, there’s no doubt about its popularity in the South. This is evident from the multiple types of prepackaged pimento cheese commonly available in Southern grocery stores alongside refrigerated pickles and cured meats. </p> <h2> McKenzie's (Frozen) Creamed Corn </h2> <p> In the Southern region, you have the option to purchase creamed corn both in frozen and canned forms. McKenzie’sFrozen Creamed Corn is shaped like little corncobs. It resembles packaged sausage meat at first glance, but let us assure you—it's actually a vegetable. </p> <h2> Golden Flake Potato Chips </h2> <p> Golden Flake Originally hailing from Birmingham, Alabama, this brand continues to have an impact stretching as far south as Texas and as far north as Maryland, even though it is now distributed by Utz. Known for their ultra-thin, irresistibly crisp, and surprisingly flaky potato chips, they also offer pork rinds and various local snack favorites throughout Southern grocery stores. </p> <p> Read the initial article on Southern Living </p>

13 Quirky Finds Unique to Southern Grocery Stores

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Load the cart with all your favorites. Whenever my sister comes over from California, our first activity is heading to the supermarket as a team. We find ourselves amidst an ocean of buttermilk cho…

Read more »