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From car camping to daily commuting, the Hyundai handled 70,000 miles without any mechanical issues.

The Hyundai Ioniq 5 is one of the best mainstream EVs on sale. If you don't want to get a Tesla, for any number of reasons, it may be the best option. The more I hear from owners, the more I believe that.

Take this new owner review from Carlos Vargas on YouTube . Vargas bought a used 2022 Ioniq 5 Two and a half years ago, when it had 17,000 miles on it, he has since racked up an additional 55,000 miles. He is quite certain about his affection for the vehicle. "It’s time to delve deep into what makes me adore this car so much and why I harbor absolutely no second thoughts,” Vargas states in the video.

He enjoys the driving experience of his all-wheel-drive Ioniq 5, particularly appreciating its fast charging capabilities. 10%-80% within less than 20 minutes Vargas mentions that he rarely uses a charger for more than 20 minutes. The vehicle packs ample power, and even after logging 71,900 miles with consistent usage, the Ioniq 5 hasn’t experienced significant problems. The only issue encountered was with the power charge door, which required repair at an authorized dealership.

This aligns with my view as well as yours. InsideEVs editor-in-chief Patrick George: Charging doors for power are a ridiculous concept. That needs to be eliminated. I have never encountered a gasoline vehicle equipped with a fuel door flap, and attempting to create one would be foolish. Adding a potential point of failure to an essential part without significant advantage is illogical, particularly since powered doors are less efficient to operate compared to traditional flaps.

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Still, the Ioniq 5 is proving to be a reliable car, even if Vargas skipped the 40,000 battery coolant flush that Hyundai recommends. That doesn't mean it's all good news, though.

Vargas, like many other people, hates Hyundai's software suite. The smartphone app is bad and buggy, the infotainment system is middling and the mapping system is bad. His car doesn't get major over-the-air updates, either, so it's not getting better over time the way many EVs are. It used to get map updates, but even those didn't include all of the new chargers. That's annoying because the Ioniq 5 will only precondition the battery if you set a fast charger as your destination.

He also called out another pain point: If you're expecting clear and consistent communication from the automaker itself, Hyundai doesn't really deliver.

Although his vehicle lacked the feared Integrated Charging Control Unit (ICCU) problem The company failed to effectively communicate with customers throughout that ordeal, and its dealers have earned a reputation for unreliability. According to Vargas, some dealers were apparently unaware of how to replace the Ioniq 5’s coolant, whereas others imposed exorbitant charges.

This serves as a solid overview of owning an electric vehicle from a manufacturer that’s still refining both its approach to making competitive EVs and developing software-defined vehicles. While Hyundai excels at one aspect of this formula, it hasn’t quite mastered the other yet. We look forward to the day they achieve full proficiency since their EVs generally excel across many areas. However, compared directly with consumer-focused competitors such as Tesla and Rivian, Hyundai and Kia may fall short primarily due to issues related to dealership experiences.

Despite these concerns, the vehicle’s excellence and dependability make them easy to overlook. In my opinion, it remains among the top electric cars I suggest, and it’s certainly worthwhile to experience through a test drive.

Contact the author: Mack.Hogan@insideevs.com .

 
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